three management levels
We recognize that managing IT operations does not occur on a single level within an organization. In reality there are three levels: program, project and operations.
At CBI Connect, we bring management experience at all three levels to your organization so you can execute on all three levels.
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program management
Program management is about planning. To facilitate your transformation, we can create any of the following plans for you:
Technology Roadmap Plan
Resource Utilization & Scaling Plan
Digital & Technical Compliance Plan
Information System Security Plan
Risk Management Plan
Infrastructure Plan
And more
project management
Project management is about requirements and implementation. We can help you with any of the following:
Requirements gathering
Specification writing
Design and engineering
Project management and implementation
Testing, commissioning and acceptance
Stakeholder communications
Procurement and contracts
And more
operations management
Once the program is planned and the project is executed and implemented, the ongoing operations need to managed. We can help with the following:
Systems administration
Operational finance
License and asset management
Security operations and incident response
Technology and integration support
Help desk/service desk
Vendor administration
And more
It’s rare for an organization to have sufficient experience in all of these management capabilities. That’s why CBI Connect is there to support you on the management levels where you need support the most.